Privacy Policy | Susan Evans Counselling

Introduction

Susan Evans Counselling ("we", "our", or "us") respects your privacy and is committed to protecting your personal data. This privacy policy outlines how we collect, use, and protect your information in compliance with the UK General Data Protection Regulation (GDPR). By using our website and services, you agree to the terms of this policy.

1. Data We Collect

We collect personal data that you voluntarily provide to us through our online forms. The data we may collect includes:

Your name
Your phone number
Your email address

Please note, while we do not require any medical information, if you choose to provide such details within the form, they will be collected.

2. How We Collect Data

We only collect personal data through the forms on our website. We do not use cookies, tracking tools, or third-party services. The forms are purely for facilitating contact between you and Susan Evans.

3. Purpose of Data Collection

We collect your data solely to facilitate our counselling services. This includes:

Scheduling appointments
Communicating with you to provide support
Ensuring accurate and personalised service delivery

Your data will not be used for marketing purposes or shared with third parties.

4. Data Sharing

We do not sell, share, or distribute your personal data to third parties. All data collected is used exclusively for the purposes outlined above.

5. Data Storage and Retention

Your data is securely stored on Webflow's servers. We aim to store your data only for as long as necessary for the purposes outlined in this policy. If you no longer wish for your data to be held, you may request deletion (see section 6).

6. Your Rights

Under the UK GDPR, you have the following rights regarding your personal data:

Right to Access: You can request a copy of the personal data we hold about you.
Right to Rectification: If your data is inaccurate or incomplete, you can request corrections.
Right to Erasure: You can request the deletion of your data if you no longer wish us to hold it.
Right to Restrict Processing: You can ask us to limit how we use your data.

To exercise any of these rights, please email us at susanevans.counselling@gmail.com.

7. Minors

We do not offer services to minors. If we discover that data has been provided by a minor, we will delete the information immediately.

8. Contact Information

If you have any questions or concerns about this privacy policy or how your data is handled, please contact us at susanevans.counselling@gmail.com.